Why Your Nest Thermostat Isn't Running Right and How to Fix It

April 13, 2021

The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can change settings to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy company for valuable rebates, as you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it yourself or call a HVAC professional like Moyer Total Indoor Comfort. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from older programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw adequate power, Nest says you may have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on rapidly in a short period of time.

You might think something is wrong with your heating and cooling system, but if you just installed the Nest, it’s best to begin with your thermostat first. This is especially true if the weather is temperate, and you haven’t been using your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t repair the issue, a smart thermostat specialist like one from Moyer Total Indoor Comfort can provide assistance. We can narrow down the problem and add a C-wire, if needed.

Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the option to keep an eye on temps while you’re away from home. It’s an annoying experience when yours won’t run like it should, but our heating and cooling professionals at Moyer Total Indoor Comfort can take care of the problem quickly.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 484-646-3363 to schedule your appointment right away.