Our Guarantee

Our Unconditional Guarantee on All Work We Perform:

1) YOUR SATISFACTION
You will be fully satisfied with the level of courteous and professional service you receive.

2) EXPERT TECHNICIANS
All our service technicians are experienced and highly skilled professionals. Each technician is trained for all your home comfort and maintenance needs.

3) RAPID AND RELIABLE
We provide service around the clock- 24 hours a day, 7 days a week - so that we can respond to your call when you need us. Our equipped service vehicles are stocked with common parts onhand to perform repairs and installations right away. We guarantee that we will be on-time, every time.

4) WELL-PRESENTED AND FRIENDLY
All our technicians are clean cut, licensed and insured. All undergo background checks and screenings. We guarantee that every technician will be friendly, knowledgeable and helpful.

5) CLEAN AND TIDY SERVICE
Tired of messy plumbers? So are we! We wear shoe covers and lay work mats to keep all work areas clean. We will always clean up before leaving your home. We will leave it as tidy or tidier than when we arrived.

6) WELL-ESTABLISHED COMPANY
We have worked hard to earn our reputation as the trusted name in home services for Eastern Berks County and Western Lehigh County. Since we opened around 1906, the satisfaction of our clients has been our number one goal. We believe this passion for our clients and honest business are the key to longevity and stability.

7) TRANSPARENT PRICING
We know that plumbing, heating and cooling system repairs are often unplanned. That is why we offer transparent and up-front pricing on all repairs and installs. You will always know the full price before any project is started.

8) WRITTEN WARRANTIES
To protect your investments, we provide the best written warranties in the business. Not all warranties are the same, and we guarantee that we will explain in detail the best equipment warranties. You can depend on our work at Moyer Total Indoor Comfort.

Our 10 Point Guarantee on New System Installations.

Eliminates 100% of YOUR Risk!

1) TRUE PRO GUARANTEE
Our promise to our customers is that our talented technicians will be courteous and clean. They are trained and certified professionals that have all successfully passed background tests and drug screening.

2) CRAFTSMANSHIP GUARANTEE
If you're not 100% satisfied with the craftsmanship and quality, we can do what it takes to make sure that you are as pleased as can be. We can even remove the system and refund you 100% of your original investment.

3) ENERGY SAVINGS GUARANTEE
The system that we recommend will save at least 10% on your cooling and/or heating expenses or we will happily refund you twice the difference of the savings that were not realized during the first year.

4) RIGHT SIZE GUARANTEE
As the customer, you are not going to be held responsible for knowing the right equipment type, size, application, or how to install your product. The installed products will cool and/or heat your space to manufacturer's specifications, or we can replace them for free with appropriate components.

5) NO EXCUSES GUARANTEE
We guarantee that your system will function optimally. If the system does not perform to your standards, we can fix it or reimburse you for your entire investment. No excuses!

6) PROPERTY PROTECTION GUARANTEE
All property including shrubbery, lawns, walls, floors, furniture, carpeting, and doorframes fall under our protection guarantee. We are happy to repair or replace damaged property. Protective materials and equipment will be used as required.

7) 30 DAY LOW PRICE GUARANTEE
Low prices is part of our promise to you! So if you find an equivalent package bid at a lower price, we'll match the price and give the difference back to you!

8) COMPLETE PRICE GUARANTEE
As described in this agreement, we guarantee our quote for an HVAC system to be complete. Never intentionally leaving out required items to make our bids appear cheaper upfront. Our proposals are complete. If we forget something, it's on us. We eliminate your risk completely!

9) LIFETIME SERVICE GUARANTEE
Our dedication to our customers is a dedication for life. We are proud to provide all of our customers with our promise to perform expert service "When You Need It". After you have a new system installed by us, you will never need to look around for a company to service it in the future.

10) OUR NO RISK "ONE YEAR TEST DRIVE GUARANTEE"
If you are not 100% satisfied with the equipment we have installed and/or our services during the 1st year, and we can't fix it to your 100% satisfaction, we will remove the system and refund you 100% of your original investment. No questions, No Excuses!

Some restrictions may apply. Because of our guarantees, every detail can not be listed. We promise to stand behind our work in good faith and honor all applicable guarantees promptly and enthusiastically. Please call us if you have any questions. Thank You.